clients/ case studies / government agencies

City of Tucson, Wired for Success


Create a specific training module within stringent time and budget restrictions


Development of the Wired4Success program, used to train unemployed and under-employed segments of the population for success in the local job market



The City of Tucson, in partnership with the non-profit organization Goodwill, wanted to develop a job training environment for the beneficiaries of their program – the unemployed and underemployed members of the community – to provide them with the necessary skills to be competitive in today’s job marketplace, and provide community employers with better-trained employees. It was also an opportunity to offer local job placement agencies an effective training program for their clients.

To further this goal, the leadership of the City of Tucson in partnership with Goodwill sought Ephibian’s help to create an intuitive and user friendly web-based training program. The program needed to engage users with no previous computer use.

One of the major challenges of the project was strict grant funding requirements, and the need to deliver the solution within a strict timeline.

What did we do?

  • Designed and built a highly intuitive web-based training application designed specifically for users with no previous computer experience
  • Project was carried out within all grant funding requirements
  • Application includes course and content management capabilities and a customizable interface
  • Managers can review progress of trainees
  • Application includes the ability to plan and track
    • Attendance
    • Grades
    • Progress
    • Reporting
  • Application incorporates built in communication methods including chat and email
  • Access level included one for the University of Arizona that provides third-party oversight of the program and use of the grant money

How did we do it?

  • Application consists of a J2EE compliant portal that can be used by students, course content providers and instructors (typically Goodwill Industries), and the City of Tucson
  • The portal was rendered read-only accessible by the University of Arizona