Marriott was experienceing problems with their Tivoli Software Distribution file packages, within their HPUX, Novell, and NT environments. Marriott required technical support with distribution of these file packages in the Marriott HQ located in Bethesda, MD as well as a review of their Tivoli Framework in Frederick, MD.



Ephibian upgraded and configured Marriott's local TMR to the latest version of Tivoli. We ivestigated problems they were experiencing with Tivoli Software Distribution. These issues included resolving host and name resolution errors, assessing network problems, reviewing "BARC" scripts within Tivoli SWD, troubleshooting Novell Sentry monitoring issues, modifying their Login Policy script, testing two-tiered software distributions, investigating and testing compression abilities within SWD, and resolving problems with Tivoli's UserLink Browser. The project was completed with our delivery of documentation of fixes and instruction on how to use the new facilities we created.

• Improved Login Policy script
  

• Provided verified instructions for performing two-tiered software distributions within Marriott's environment
  

• Integrated compression into exisitng file package scripts
  

• Developed custom Perl script to improve capabilities of Tivoli's User Link Browser in Marriott's environment
  

• Documentation of and instruction for new capabilities we created
  

• Verified installations, configurations and scripts